The Office for Supply Management Services (SMS) reports to the Vice President for Financial Affairs. We provide cost-effective procurement services to our customers by listening to their needs and responding in a prompt, courteous, and professional manner.  We strive to create an environment that allows us to provide excellent service, to ensure that customers receive extraordinary value, utilize best practices, and to become a role model to others.

To ensure flexibility, efficiency, and a high level of customer service, the SMS is configured into three functional teams: the Customer Service Center, Systems Support, and Strategic Sourcing.  The functional team responsibilities are defined in the table below.

Customer Service Center	Systems Support	Strategic Sourcing
APPS orders Blanket orders Single/sole source orders NY State orders Supplier insurance and setup Competitive bidding	e-SHOP systems and support APPS systems and support Supplier setup Payment requisition processing Web site support	Spend analysis Socially responsible purchasing Supplier scorecarding Manage sourcing projects Manage major competitive bidding projects and sourcing events